CORPORATE DIRECTION
BUSINESS PURPOSE
To help our industrial customers maintain and
improve production capabilities through the sale and service of electronic components,
controls, and engineered systems.
We do this best by understanding our customers
changing needs, finding innovative ways to stay competitive and technically superior, and
meeting those needs by supplying the highest quality parts and services.
CUSTOMER SATISFACTION STATEMENT
To be the premier and highest value
supplier of industrial electronic products and support services for plant floor automation
in field service, depot repair, components and system integration in terms of quality,
service, delivery, and professionalism.
EMPLOYEE SATISFACTION STATEMENT
To employ the most talented and experienced
professionals, encourage teamwork and provide them with the resources and environment to
deliver the highest caliber of products and services for the industrial electronic control
market.
fmission (orig.-7/31/02)