Upon receipt of your repair, we'll inspect it and then contact you with a quote
Get Your Approval
We'll ask you for your approval to proceed (you may eliminate this step by sending your PO with your item needing repair, along with the approved amount, turnaround time, and shipping instructions).
If you decide not to proceed, we will glady ship your item back to you at no charge, and we'll even pick up the shipping.
Repair Your Item
Upon your approval, we will repair your item with the turnaround time of your choice.
Testing and Quality Control
Upon completion of your repair, we will load test your item in a test fixture to assure reliability of the repair. Before staging your item for shipment, your repair must pass three levels of inspections to check for complete functionality and quality of repair to ensure proper performance when
Ship it to you
Upon completion of your repair, rigourous testing and the passing of a three-level quality inspection we will ship your item back to you.
18 Month Warranty
Repairs are covered by a 18 month "Bumper-To-Bumper" warranty. This means that the entire item you send in for repair will be covered, not just the portions we fix. See Policy & Procedures for details.
18 Month Warranty - Repairs are covered by a 18 month "bumper-to-bumper" warranty. This means that the entire item you send in for repair will be covered, not just the portions we fix. See Policy & Procedures for details.
Standard — 15-20 Business Day Service