Fast, Reliable, Nationwide Repair
Send-In Industrial Electronics Repair
Galco’s send-in industrial electronics repair service provides fast, reliable repair for critical automation and motion-control equipment, including AC drives (VFDs), PLCs, HMIs, servo drives, CNC electronics, industrial circuit boards, and power supplies. Manufacturers and maintenance teams across North America rely on our Madison Heights, Michigan, repair facility to restore failed equipment quickly and cost-effectively.
Our technicians diagnose and repair equipment from leading automation manufacturers, including ABB, Eaton / Cutler-Hammer, Control Techniques, Siemens, FANUC, Allen-Bradley, and more. Repairing instead of replacing can often reduce downtime and significantly lower total cost versus new replacement.
18-MonthWarranty
EmergencyRush Available
Risk-FreeEvaluation
Industrial Repair Benefits
Pre-Priced Repairs Available
Many commonly repaired items have pre-priced options, helping maintenance teams estimate repair costs before shipping equipment.
Refurbished — Not Just Repaired
Galco repairs go beyond replacing failed components. Equipment is cleaned, refurbished, and tested under operating conditions to help ensure dependable performance after it’s returned.
Turnaround Options
Choose standard or emergency repair options when equipment failure impacts production.
18-Month Warranty
All repaired equipment is backed by Galco’s 18-month warranty for added confidence in critical industrial systems.
How it Works
Risk-free repair evaluation and estimate in three easy steps.
Galco's Send-In Repair Advantage
1. Select Your Item
Start by identifying the equipment that needs repair. You can browse our common repairs catalog online or by calling 248-336-4500 for assistance identifying your drive, PLC, servo system, or circuit board.
Once your request is submitted, you will receive a repair tracking number before sending your item.
2. Pack Your Item
Carefully package your equipment and include your repair tracking number with the shipment. Be sure to complete the Repair Packing List Form so our technicians can quickly begin diagnostics.
Proper packaging helps prevent additional damage during transit.
3. Ship Your Item
Send your equipment to our repair facility:
Galco Industrial Electronics
1001 East Lincoln Ave
Madison Heights, MI 48071
Once received, our technicians begin diagnostics and evaluation to determine the best repair solution.
What Happens Next
If you decide not to approve the repair, your item will be shipped back to you at no cost. Upon passing our evaluation and your approval, we will then proceed to run a static check on your item and then proceed to disassemble, wash, and dry your item.
Once your item dries and is reassembled, the troubleshooting process begins. After confirming that complete functionality and proper performance are restored, a tracking number will be sent to you when the item is shipped, allowing you to track it as soon as it is on its way back to you.
Evaluation & Approval
Our technicians evaluate your device, determine repair needs, and provide a repair quote for approval.
Repair & Testing
Once approved, we complete repairs using component-level diagnostics and verify operation with thorough testing.
Return Shipment
Your repaired equipment is carefully packaged and returned with shipment tracking and supporting documentation.
Question About Repair?
Speak with a Galco repair specialist or submit your request online.
Send-In Repair FAQs
How much does a repair evaluation cost?
Risk-free repair evaluation. Most evaluations are performed at no charge. You’ll promptly receive a flat-rate repair quote. If you choose not to proceed, we’ll return your item at no charge for the evaluation.
What happens after my item is evaluated?
After evaluation, we send a repair quote. Repairs begin only after you approve the quote. If you decide not to move forward, the unit is returned to you at no charge for the evaluation.
How quickly can repairs be completed?
Standard lead times vary. Contact your repair specialist for up-to-date lead times. Some repairs can be completed in as little as one day.
Do you offer rush options?
Yes. Select either Standard or Emergency to accelerate turnaround.
Can I check the status of a repair order?
Yes. Call 248-336-4500 or email [email protected] to request an update.
What if no problem is found with my unit?
If, after cleaning and refurbishment work is completed and no failure is discovered during testing, Galco's No Problem Found policy applies. In these cases, the approved flat-rate price may still be billed to cover the parts and labor used during the process. Galco's 18-month warranty is included.
Will you tell me what was wrong with my unit?
Yes. A repair report is provided with standard repairs, including the issue identified, parts replaced (as applicable), and tests performed.